Terms of Service

OVERVIEW

This website is operated by Pi Nutrients Ltd., doing business as Absolute Terpene Co. ("we", "us", "our"). We offer this website, including all information, tools and services available from it, to you, the user, on the condition that you accept all of the terms, conditions, policies and notices stated here. By visiting this site or placing an order, you agree to be bound by these Terms of Service, including any other terms and policies referenced in them. If you don't agree to all of them, please don't use the site. Any new features or tools we add to the store are covered by these Terms as well.

ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or state of residence, or that you are the age of majority and have given us your consent to allow any minor dependents of yours to use this site. You may not use our products for any illegal or unauthorized purpose, and you may not break any law of your jurisdiction in using the Service. You must not transmit any worms or viruses or any code of a destructive nature. A breach of any of these Terms ends your right to use the Service immediately.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (not including credit card information) may be transferred unencrypted and may involve transmission over various networks and changes to meet the technical requirements of connecting networks or devices; credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, or any access to it, without our written permission.

PRODUCTS AND PRICING

Products are offered subject to availability, and we may limit the quantities we sell or the regions we sell to. Prices are quoted on this site in US dollars and Canadian dollars and are subject to change without notice. Payment itself is processed by our secure checkout, in the currency that checkout operates in — the exact amount and the currency you will be charged are shown on screen for you to confirm before any payment is taken. We have made every effort to show the colours and images of our products accurately, but we can't guarantee that your screen displays them accurately. We do not warrant that the quality of any product, service, information or other material you buy or obtain from us will meet your expectations, or that any errors in the Service will be corrected. We may modify or discontinue any product or any part of the Service at any time without notice, and we are not liable to you or to any third party for any modification, price change, suspension or discontinuance. Any offer made on this site is void where prohibited.

ORDERS AND ACCOUNT INFORMATION

We may refuse, limit or cancel any order — including limiting quantities bought per person, per household or per order, orders placed on the same account, card or billing or shipping address, and orders that appear to be placed by dealers, resellers or distributors — and including where we suspect fraud or find an error in pricing or product information. If we change or cancel an order, we may try to reach you at the email address, billing address or phone number you gave when you ordered. If we cancel an order after you've been charged, we'll refund the full amount. You agree to give us current, complete and accurate purchase information and to keep it up to date so we can complete your transactions and contact you when we need to. Returns and exchanges are covered by our Return Policy.

INTENDED USE

Our terpene blends are concentrated ingredients supplied for formulation and dilution by the purchaser — they are not sold for use at full strength. You're responsible for determining whether a blend is suitable for your intended use and for complying with the laws that apply to you and to whatever you make with it.

ACCURACY OF INFORMATION

We work to keep product descriptions and other information on this site accurate and current, but we are not responsible if the material here is not accurate, complete or current. It is provided for general information only and shouldn't be relied on as the only basis for a decision without checking more accurate, more complete or more timely sources; any reliance on it is at your own risk. We may correct errors, inaccuracies or omissions, and change or update information — or cancel an order — at any time without prior notice, including after you've submitted your order. We have no obligation to update information on this site except as required by law.

OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may give you access to third-party tools that we neither monitor nor control. Any such tools are provided "as is" and "as available", without warranties, representations or conditions of any kind and without endorsement, and we have no liability arising from your use of them; using them is at your own risk, and you should make sure you're comfortable with the terms of the provider offering them. Third-party links on this site may take you to sites that aren't affiliated with us. We aren't responsible for examining or evaluating their content or accuracy, we don't warrant them, and we aren't liable for any harm or damages related to goods, services, content or transactions involving them. Review a third party's own policies before you deal with them, and direct any complaint about a third party's products to that third party.

YOUR SUBMISSIONS

If you send us submissions we asked for (for example contest entries), or send us ideas, suggestions, proposals, plans or other materials we didn't ask for, you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium, at any time, without restriction. We are under no obligation to keep them confidential, to pay for them, or to respond to them. We may — but don't have to — monitor, edit or remove content we consider unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that infringes anyone's rights or these Terms. You are responsible for anything you send us and for its accuracy; it must not violate anyone else's rights, contain unlawful, abusive or obscene material, or contain any virus or other malware, and you may not use a false email address or otherwise misrepresent who you are.

PROHIBITED USES

In addition to the other prohibitions in these Terms, you may not use this site or its content: for any unlawful purpose; to ask others to take part in unlawful acts; to break any international, federal, provincial, state or local law, rule or regulation; to infringe our intellectual property rights or anyone else's; to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone; to submit false or misleading information; to upload or transmit viruses or any other malicious code; to collect or track anyone else's personal information; to spam, phish, pharm, pretext, spider, crawl or scrape; for any obscene or immoral purpose; or to interfere with or get around the security features of this site or any related site. We may end your use of the Service for any of these.

INTELLECTUAL PROPERTY

The content on this site — including our name, logo, product photography and written descriptions — belongs to us or our licensors and may not be reused without permission.

PERSONAL INFORMATION

Anything you submit through this store is handled as described in our Privacy Policy.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We don't guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free, or that the results you get from it will be accurate or reliable. From time to time we may take the Service down for a period, or cancel it, without notice to you. You agree that your use of, or inability to use, the Service is at your sole risk, and that the Service and every product delivered through it is provided "as is" and "as available", without representation, warranty or condition of any kind, express or implied — including any implied warranty of merchantability, merchantable quality, fitness for a particular purpose, durability, title or non-infringement — except where we have expressly stated otherwise. To the extent the law allows, neither we nor our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors are liable for any injury, loss or claim, or for any direct, indirect, incidental, punitive, special or consequential damages of any kind — including lost profits, lost revenue, lost savings, loss of data or replacement costs — arising from your use of the Service or of any product bought through it. Where a jurisdiction doesn't allow the exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent that jurisdiction permits.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Absolute Terpene Co. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand — including reasonable legal fees — made by a third party arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SEVERABILITY

If any provision of these Terms is found to be unlawful, void or unenforceable, it is still enforceable to the fullest extent the law allows, and the unenforceable part is treated as severed from these Terms without affecting the validity of anything else in them.

TERMINATION

Obligations and liabilities that arose before termination survive it. These Terms stay in effect unless and until either you or we end them: you may end them at any time by telling us you no longer wish to use our Services, or simply by no longer using the site. If we judge that you have failed, or suspect you have failed, to comply with any part of these Terms, we may end this agreement at any time without notice; you will remain liable for all amounts due up to and including the date it ends, and we may withdraw your access to our Services.

ENTIRE AGREEMENT

If we don't exercise or enforce a right or provision of these Terms, that isn't a waiver of it. These Terms, together with any policies or operating rules we post on this site, are the entire agreement between you and us about your use of the Service, and they replace any earlier agreements, communications and proposals between us, whether spoken or written, including any earlier version of these Terms. Any ambiguity in them will not be read against us as the party that drafted them.

GOVERNING LAW

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in it.

CHANGES TO THESE TERMS

We may update these Terms from time to time. The version posted on this page is always the current one, it's your responsibility to check the page from time to time, and continuing to use the site after a change means you accept it.

CONTACT

Questions about these Terms can be sent to info@absoluteterpene.com.